Returns & Exchanges
We want you to feel the ground with confidence, which is why we offer a 100nday trial policy on all footwear. If you are not completely satisfied with your natural movement experience, you can return your items for a full refund within 100 days of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn or trial-tested footwear in its original packaging to ensure the product is protected during transit.
Label and Ship
Print your prepaid shipping label provided by the portal and drop off your package at the nearest authorized courier collection point.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing