Frequently Asked Questions
Everything you need to know about your barefoot journey in South Africa.
How long does shipping take within South Africa?
We offer nationwide delivery across South Africa. Orders typically take 3-5 business days to reach major metropolitan areas and 5-7 business days for regional locations.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the tags are attached and the soles show no signs of outdoor use.
How do I find the right size for barefoot shoes?
Barefoot shoes are designed to be wider than traditional footwear. We recommend using our online size guide and leaving about 6-10mm of space at the front for natural toe splay.
What payment methods do you accept?
We accept all major credit and debit cards, as well as secure local payment options including PayFast, Ozow, and PayFlex for interest-free installments.
Are Vivobarefoot shoes sustainable?
Yes, we prioritize the use of recycled, locally sourced, and natural materials to minimize our environmental impact while ensuring high-quality performance.
Do you have a physical store in South Africa?
Currently, we operate primarily as an online store to serve the entire country, but we occasionally host pop-up events and have select retail partners in Cape Town and Johannesburg.